Reimbursement Services

Because of our status in the United States, our reimbursement services are an extremely important part of what we do. Our patients benefit from the number of pricing agreements and national contracts we currently have with insurance carriers. That includes over 40 pricing agreements and four national contracts.

Our reimbursement services include pre certifications / pre authorizations, claim management, and policies that deal with patients with financial hardship. ODI staff is available during business hours, 8:00am to 5:00pm ET, five days a week to handle issues relating to coordination of insurance benefits.

Service Highlights

• Pre Authorization / Pre Certification of Claims
• Access to a multitude of insurance networks
• Claims Management
• Systems for handling financial hardships
• Medicare / Medicaid Billing
• Equipment Insurance

Why our Reimbursement Services are the best in the industry

• Dedicated Staff of Account Managers and Billing Specialists available Monday through Friday
• Most extensive insurance network for VAD services in the USA
• Expertise in expediting pre authorizations / pre certifications
• Proven systems to increase efficiencies for client hospitals
• The only company in the USA that offers equipment insurance
• VAD Coordinator on Staff to answer questions from patients, hospitals and insurance companies
• System to ensure patients with financial hardships receive the equipment and service they need